Here is a volley of an email to and from "Sabrina" who does "customer service" for Skip White Performance - a Tennessee company that sells pretty much exclusively Chinese and Korean "knock off" products about a defective Holley 12-803 style fuel pressure regulator they are getting out of Korea or China and selling on eBay.
The proof they are defective is in the pic which shows the check ball of the regulator valve "stuck" sitting off to the side off the seat. The item will never operate to regulate anyting if this happens and instead will flood the carburetor with what pressure is in front of the regulator. This is becsue they were assembled with a 1/4 inch check ball which is too small to be kept centered in the cavity which is supposed to keep it lined up to the seat. It should NEVER be able to stick off to the side of the seat like that. A 5/16 ball minimum is required.
"Sabrina" does not have a clue what the issue is - and admits she is not "technical" - even though it keeps getting explained to her, and apparently she takes the matter to "Skip" who misses the mark also, and then she starts calling names.
This is a perfect example of an ugly reality about companies who have customer support people who not only do not know the product, but do not have a clue about the field of the product and how it is used; but in this case companies who use "females" that are totally useless and even hostile because THEY do not understand what their own job is about.
Use this link to return to our page which explains how to use an in-tank fuel pump to fuel a caruburetor at low pressure => http://hcngplac.com/content/using-tank-electric-pump-carburetor
Some email addresses have been redacted to prevent robot spam
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|Re: Item I received is not as described: Customer sent a message about CHROME FUEL PRESSURE regulator & GAUGE PF-251+GAUGE #330713231557|
|Customer <firstname.lastname@example.org>||Fri, Nov 23, 2012 at 2:31 PM|
To: "Sabrina M. Compton" <email@example.com>